Privacy Policy

 

Scope

Thank you for visiting the RAHN website and for your interest in our company, products and services.

This privacy policy describes the scope, purpose and ways in which we process your personal data. When processing personal data, we comply with the applicable data protection regulations.

This privacy policy applies to the https://www.rahn-group.com website, which is the responsibility of the RAHN Group. Further information, particularly in relation to the relevant data protection office, can be found under Corporate information.

Personal data

The processing of personal data is necessary for the use of some of our web services. These include, amongst others:

Downloading product documentation and accessing more detailed information
Ordering samples
Notifications about vacancies
Applying for vacancies

Personal data is used for accessing our web services. This data is also used to improve and extend the services on our website, remedy any errors, and to identify users’ core interests and respond to these as appropriate to the relevant context.

RAHN web account

An approved business account is needed to obtain some of our product documents, access more detailed information and order samples. The following data is collected during registration: e-mail address, language, title, first name, last name, company, position at the company, company address with street name, postcode, city and country, phone number and information about the RAHN business areas you are interested in. We collect and process this data on the legal basis of the informed consent you gave during the registration process Article 31(1), Swiss data protection legislation (DSG) and Art. 6(1)(a) GDPR, where applicable) or on the legal basis of contract fulfilment (Article 31(1) DSG or Article 6(1)(b) GDPR, where applicable).

This data is used to approve the business account, follow up the document references and send you the samples ordered. When you register, you can select an option to be informed about topical issues. In this case, we will use your address details to keep you up to date on the latest issues electronically or contact you personally. The contact details necessary for dispatching samples are passed on to the delivery company.

You may view and correct your business account data on our website at any time. You may request the deletion of your business account data at any time by e-mailing rahn@rahn-group.com or you may delete your business account yourself.

Getting in touch

You can choose to contact us via e-mail, live chat or telephone. When you send us a message via one of these channels, we will use the data you share with us to process your enquiry. The data transmitted in the course of such a contact will only be used for the purposes of responding to the enquiry or for any subsequent activities that may ensue. Processing in this case is based on your consent (Article 31(1) DSG or Article 6(1)(a) GDPR, where applicable).

Job notifications

If you would like to be notified about new jobs, you may submit your e-mail address. Apart from the e-mail address, no other personal data will be collected. Your e-mail address will only be used to notify you about new jobs. You may cancel this service whenever you receive a notification. This will delete your e-mail address from our system. However, you may also request the deletion of your e-mail address at any time by e-mailing rahn@rahn-group.com. We collect and process your e-mail address on the legal basis of the informed consent you gave during the registration process Article 31(1) DSG or Article 6(1)(a) GDPR, where applicable).

Applying for vacancies

You have the option of applying for vacancies at our company. The following data is collected in this process: title, first name, last name, e-mail address. You may also enter text in a field. In addition, you have the option of sending us your application documents. All this data will only be used for the application process and only processed until the relevant recruitment process has been concluded. In the event of our negative response to your job application, your submitted data and documents will be deleted within six months of the vacancy being filled. No further communication will follow with regards to the data deletion. We collect and process your data on the legal basis of the informed consent you gave during the registration process process (Article 31(1) DSG or Article 6(1)(a) GDPR, where applicable).

Access data / server log files

RAHN or the obligated providers collect(s) data every time this website is accessed (server log files). In particular, this access data includes: name of the web page accessed, file, date and time of access, quantity of data transferred, report of successful retrieval, browser type including version, user’s operating system, URL of the last page visited, IP address and the name of the provider requesting access.

RAHN or the obligated provider only uses the protocol data for statistical evaluation for operational purposes, security, to optimise the website and to fulfil statutory obligations. This data is collected based on the legitimate interest described above (Article 31(1) DSG or Article 6(1)(f) GDPR, where applicable). However, RAHN reserves the right to evaluate the protocol data where there is suspicion of illegal use or when this is necessary to fulfil contractual or statutory obligations. The data will not be passed on to third parties.

Cookies

Cookies are small text files that are sent to your computer together with the data actually requested from the Internet. This data is saved on your computer, where it is stored for subsequent access.

We use cookies in a number of areas. Cookies may also be used on websites linked externally – i.e. outside the scope of our editorial responsibility – without our being able to give you advance notice of this.

In particular, session cookies are required for login, as for user-friendliness reasons we use single sign-on for authentication and to control access to various sections of our website. This data is collected based on the legitimate interest described above (Article 31(1) DSG or Article 6(1)(f) GDPR, where applicable).

The legal basis for processing personal data using cookies for analysis or marketing purposes is your consent in line with Article 31(1) DSG or Article 6(1)(a) GDPR, where applicable. You can withdraw your consent at any time using the settings in the cookie consent banner. You can also delete the cookies from your browser at any time.

You may prevent cookies from being stored by using appropriate settings on your browser. If you do this, you may not be able to use the full functionality of this website.

Anaylising data using Google Analytics

We use Google Analytics (GA4), a web analytics service provided by Google Inc. (Google), on our website. Google Analytics uses “cookies”, which are text files placed on your computer to help analyse your site usage. Information about your access to our website is transferred to a Google server in the United States.

We use the information collected using Google Analytics to evaluate the use of our website and to produce reports about website activities. Google may pass on this data to third parties insofar as this is legally prescribed or the third parties are processing the data on behalf of Google.

The saving of Google Analytics cookies and the use of this analysis tool take place on the basis of Article 31(1) DSG and, where applicable, Article 6(1)(a) GDPR (consent).

You may prevent cookies from being stored by using appropriate settings on your browser. If you do this, you may not be able to use the full functionality of this website.

You can prevent personal data from being processed by Google Analytics by downloading and installing the deactivation add-on here: https://tools.google.com/dlpage/gaoptout?hl=en

Pardot analysis tool

We use the Pardot analysis tool from salesforce.com Inc. on our website. Pardot Services utilises two cookies – a “visitor cookie” and a “Pardot app session cookie”. The “visitor cookie” generates an identification number that makes it possible to recognise the browser of returning site visitors. This identification number is a generated numerical code that has no meaning outside of Pardot Services. The “Pardot app session cookie” is only used when a customer logs into the Pardot app as a user. All cookies contain nothing other than the generated numerical code. We use Pardot to analyse and regularly improve the use of our website. To this end, we analyse user and click behaviour on our website to better align our communication with customer needs.

The legal basis for using Pardot as an analysis tool and the associated data processing is your consent in line with Article 31(1) DSG or Article 6(1)(a) GDPR, where applicable. You can withdraw your consent at any time using the settings in the cookie consent banner.

Data will be deleted as soon as it is no longer needed for our purposes. In this context, this is the case after three months.

Google maps

We use map material from Google Maps to generate directions. Google Maps is a service provided by Google Ireland Limited that displays maps on our website. Accessing this content on our website creates a connection to the servers at Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, which includes transmission of your IP address and possible browser data such as your user agent. This data is only processed for the purposes mentioned above and to maintain the security and functionality of Google Maps. We must highlight that, in using this Google service, your data may be forwarded to the United States, based on your consent in line with Article 31(1) DSG and Article 6(1)(a) GDPR, where applicable.

We cannot influence how exactly the data is processed or how long it is stored – this is defined by Google Ireland Limited. You can find more information in the Google Maps privacy policy at: https://policies.google.com/privacy?hl=en

Integration of third-party services and content (“third-party providers”)

Third-party providers of online content such as videos from YouTube, RSS feeds or graphics have access to certain information relating to users of this website (particularly the IP address), depending on the service. The same applies to the use of cookies (particularly from Google Analytics) for easier storage and reuse of user data. Third-party providers may also store this data on websites outside Switzerland (especially in the United States).

We use links to social media on our website. The connection to the provider is not established until you click on the provider’s icon. Data is therefore not automatically transmitted to social media providers when you access our website. We have no way of influencing how the social media providers process your data. You can find more information on this in the respective privacy policies:

For LinkedIn: https://www.linkedin.com/legal/privacy-policy
For Instagram: https://instagram.com/about/legal/privacy/
For YouTube:  https://policies.google.com/privacy?hl=en

Personal data is only transmitted to social media service providers when you have given your consent by clicking on the relevant icon. The legal basis for this is Article 31(1) DSG or Article 6(1)(a) GDPR, where applicable.

Data disclosure

We pass on data to third parties that are independently responsible for collecting data. Insofar as this is necessary, we will obtain your consent, or a legal obligation will apply, or it will be necessary for us to do so in order to enforce our rights – particularly to enforce claims resulting from a contractual arrangement.

We also use external service providers, particularly within the scope of operating the website, for logins, for registration, for confirmation purposes relating to sample orders, and for follow-up processing relating to sales. We select our service providers carefully and specify contractually that these service providers only process your data in ways we would be permitted to ourselves.

We must advise you that it is possible that your data will be processed by our service providers, both within the EU/EEA and in countries without an adequate level of data protection. If we use such providers in countries that are not secure, the transmission of data is based on Article 16(2)(d) DSG or Article 46(1)(c) of GDPR, where applicable.

Information, correction, blocking and deletion

You have the right to receive or obtain information about your stored personal data free of charge at any time by writing to rahn@rahn-group.com. Furthermore, you have a right to correct, block, or delete such data, or to restrict or object to its processing, where there is no legal obligation preventing this. You also have the right to make a complaint to the responsible data protection authority, insofar as this right applies to you.

Retention period

We process personal data for as long as it is necessary for the intended purpose, after which time the data is deleted, unless there is a legal obligation to retain the data or we are entitled to further retain the data due to another legal basis or an overriding interest of our own.

Data security

We take appropriate technical and organisational measures to secure personal data.

Contact

Please feel free to get in touch with us if you have any questions relating to the processing of your personal data by sending an e-mail to: rahn@rahn-group.com. The person responsible is Ms. Monika Kamm, RAHN AG, Dörflistrasse 120, 8050 Zurich, Switzerland; Tel. +41 44 315 42 00.

Changes to this privacy policy

RAHN reserves the right to adapt this privacy policy and will announce any changes here.